Eva De Lappe, CHF-VIP Volunteer
Who Eva is:
- A Nevada native and recent Harvard graduate who moved to Brooklyn last year.
- A creative writing instructor and former radio journalist in Western Alaska.
- An applicant to post-baccalaureate premedical programs.
What Eva does at NYM:
- She volunteers in the Congestive Heart Failure Volunteer Intervention Program and has given over 170 hours of service.
- She talks to patients about caring for themselves after they go home, and she calls them on the phone to check in periodically after discharge.
- She has helped the program to grow by serving as a trainer for other volunteers, by contributing to CHF materials used by volunteers, and by meeting with cardiology fellows to talk about the program.
What volunteering has taught her:
- "Volunteering has confirmed my desire to change careers and become a physician. Every time I walk into the Hospital, I feel a surge of responsibility and energy. What I do is small, but I'm grateful to help people in an essential way."
- "Most people hate hospitals, and an easy way to bond with patients is to acknowledge that fact. The easiest way is to treat them like people, not patients. I've enjoyed listening to their stories and sharing mine."
- "The more specific information you can provide, the better. Giving the patient your undivided attention and speaking calmly, confidently and clearly goes a long way!"
- "Each patient is supported by an entire infrastructure that often remains invisible--from the storage and equipment sanitizing rooms in the bowels of the building, to the 'bullet' pipes that carry medications from the pharmacy to the units, to the many men and women who stock supplies, refill oxygen tanks, fix broken machines, prepare food, deliver breakfast, clean floors, organize medications, lift patients, answer questions, and manage care plans--let alone those who apply science to prevent, diagnose, or treat a person's pain. I'm still amazed by the complex yet orderly way the Hospital coordinates people and systems to serve hundreds of patients--each with his or her own diagnosis, meal requirements, appointments, medications and sociological background--everyday."
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